How Mobility Can Reduce Healthcare Facility Costs

Having a mobile presence is no longer just a “trend,” it is expected from consumers, and more of a need in today’s digital world. By 2020, it is predicted that the revenue from mobile app’s will be around $44.8 billion.

The evolution of mobility for the healthcare space has invited many mobile app development agencies to jumpstart their processes for healthcare software development solutions.

With almost 100,000 mobile applications related to fitness and healthcare in the mobile app store, it is obvious that there is a very high demand for Chicago app developers, especially one’s proficient in healthcare mobile app development.

The real question comes down to this:


The GSMA reported that by the end of 2017, mHealth and healthcare software solutions will reduce healthcare facility costs by $400 billion in developed countries.

But how?

Time is Money

mHealth can save countless hours, for both patients, and a healthcare facility, and in today’s era, ‘time is money’.

With the assistance of healthcare mobile app development, patients can fill out forms, schedule appointments, request prescription refills, and view treatment history, all via the internet.

Think about it, you can easily spend 20 minutes every time your at the doctor to fill out paperwork, and it can take hours to get ahold of your medical records via your doctor, and not online.

Less Resources Required

If patients are scheduling appointments through an app, requesting refills online, and asking their doctors a question through a web portal, less human resources will be required to run and maintain a doctors office or any medical facility.

Once an organization onboards a healthcare mobile application, a huge amount of time and money will be saved on human resources. What’s the need to have 4 people at the front desk of an office, if they are not being utilized?

It is also important that once an application is onboarded, that it is marketed to their patients so they use this technology to their full benefits.

Electronic Medical Records and Reports

Having access to your healthcare records, anywhere, anytime, allows less of a back-and-forth between patients and physicians. It allows individuals to access their information faster, and without the help of an office representative or a doctor.

Before technology was around, physicians and office-workers would have to enter a room with a lot of paper medical records:


Not only is time and money wasted in this, but it is extremely inefficient, as this space can be used for additional things. And if you’re looking at it from an eco-friendly point of view, having this much physical paper isn’t very earth-friendly. 80% of Americans obtain some of the health information online; if your healthcare facility doesn’t have a way for your patients to access their records via the internet, you’re behind the technology schedule!

How Codal Can Help

Codal is a team of high-quality, Chicago app developers and user experience designers.

As a UX design company in the healthcare space, we know what it takes to design around HIPAA compliance and regulations, making Codal a great choice for any project that you want to start around healthcare software development solutions.

How Mobility Can Reduce Healthcare Facility Costs

An AI, IoT and Healthcare Intermix

Healthcare is an industry in which there is a lot of room for error, but it is one of those industries in which technology can fill in the gaps of error. Workflows and processes may not be organized, patients are being misdiagnosed, and many physicians may not have the level of accuracy that they need. Technology such as AI (Artificial Intelligence) and IoT (the Internet of Things) can trigger a complete digital transformation in healthcare.

Medical Artificial Intelligence

AI (artificial intelligence) has already started ingraining itself in the medical field, and over the years, it will most likely hold more and more importance.

According to Forbes, researchers from Mayo Clinic have already used AI to identify genomic information of a brain tumor, without a biopsy. It also helped discover attributes that are present in an MRI scan, that a physician wasn’t even able to identify. Overall, AI can allow for more accuracy than a physician can.

Soon, every patient will be ”decoded” right in front of us by using this technology. Along with assisting with diagnosis, the array of different healthcare IT solutions are also helping developing and perfecting drugs, and can even assist in the detection of insurance fraud throughout the industry.

It is truly a life-changing, and life-saving technology.

Connected Healthcare Solutions

Taking advantage of connected healthcare solutions can also improve processes, improve patient experience, and even help correctly diagnose patients. While IoT is fairly new in a lot of industries, it has entirely ingrained itself in the healthcare & medical fields, indicating a digital transformation in healthcare.


Medical IoT is not only innovative hospitals using extremely high-tech equipment, it also includes the FitBit (and any other wearable health device), Life Alerts, and various other healthcare software solutions that are connected to the Internet and a device.

While many clinics and healthcare facilities understand how IoT can help them, and no matter how many clinics and physicians have adopted this technology into their everyday lives, there are still a handful of IoT issues that need to be overcome in order to fully take advantage of what this tech can offer.

Cybersecurity, data integration, and device management are 3 of these issues that need attention. If it is easier for you to access your health data, chances are that it is easier for any hacker as well. Along with the security issue, any facility that takes on IoT, probably will have to alter their IT departments to ensure that this new technology will be properly managed.


New standards and regulations will be needed in order to integrate all of the data, from all of the connected medical devices being used.

So, What’s Next?

If you’re looking for a custom healthcare IT solution, a healthcare website design, or any software development for the healthcare or medical industry, check out Codal, a Chicago-based agency specializing in these types of solutions.

Companies like Codal that help develop IT solutions can also assist in tackling any of the issues that are related to IoT, or AI.

It is also crucial to hire a UX design agency that understands the Health Insurance Portability & Accountability Act. Knowing all of the in’s and out’s of HIPAA compliance regulations is incredibly important if you are building any type of healthcare software development solution.

An AI, IoT and Healthcare Intermix

How Color Can Affect UX

Using color at a mobile app design agency is a lot more strategic than many people think. Individuals tend to believe that the designer chooses the color that they think is the most aesthetically pleasing, or would match their industry or brand best. While many designers do have to follow a UI or branding kit, the use and strategy of color should never be overlooked.

Colors have a huge impact on a users behavior, thoughts, emotions, and mood. The success of both a digital or physical product could depend on the choice of color. Common English phrases even sometimes use colors to describe a mood, like the phrase “feeling blue.”

Research that was conducted by Colorcom shows that it does not take very long for someone to make a judgement about a product; only 90 seconds. Within those 90 seconds, majority of the judgement is based on the color. Therefore, using color theory can advance the usability and conversion rates of the product.



Blue is an extremely common color when it comes to design. This color gives off an emotion of safety, trust, happiness and friendliness. While different shades of blue can give off different meanings, almost all shades of blue will still give off a feeling of trust. Many large enterprises use this color in their branding, such as Chase, United Airlines, Charles Schwab.


The color pink gives off a feeling of joy and playfulness. While many people think that this is a feminine color, it may not be as much as you believe. Many times, pink is used for candy, sugar-based products, often associated with innocence and youth.


Black typically represents power, and is used on more serious and formal digital products. However, it is a unique color that should be used with care. Although it is powerful, it can also be used to be perceived as mysterious or frightening, but sometimes sophisticated. As a UX design agency, we know that this is a color that every design teams needs to use with caution.

Check out Chase Bank’s logo below. It includes both black and blue colors, representing power and trust, which is exactly what they want their customers to perceive.



For fairly obvious reasons, green is typically related to all things earthy and natural, and related to the environment. Many healthy food companies use their color to grab a person’s attention, white most consumers understand what this color relates to.

Since this color is pretty natural to the eye, many calls-to-actions on websites and mobile applications are green so that the user is directed right to that button. As an app development agency, we always have to strategize where calls-to-actions should be places, and how they should look in order to increase conversion rates.



Similar to black, Red should also be used for carefully. It typically will represent aggression and importance. While red can represent both love and war, it is a proven color to raise awareness, whether it is good or bad. A little bit of red can go a long way.

Any company that you hire who offer’s UI design services, or even just strictly UX services, will be able to help you strategically choose your brand colors, and choose the best places on your digital product(s) for certain colors.

How Color Can Affect UX

Utilizing Storyboards To Understand The Users World

A lot of research and time goes into the final design that an end user sees. Before all of the pretty colors and typography is added to a website or application, there is an entire user experience process, where your UX design agency begins to understanding goals, gather requirements, and conduct research, to better understand the user, and to design with data and research in mind.

Different UX design companies will use different research techniques, such as interviews and surveys, contextual inquiry, and group workshops. Then, the UX designer will take this data and summarize their research findings into user stories or user flows. This helps the team communicate their findings and solutions to the team, along with wireframes and personas.

Personas are typically created to help the designers understanding who they are designing for, and why, and wireframes help layout the application or website, before adding the graphical aspects. So, where do storyboards come into play?

What are storyboards and why should you use them?

A storyboard is a graphical, linear set of illustrations to portray an entire story of a user completing a task. Stories are one of the most effective and powerful ways of delivering information. In user experience design services, a storyboard is a visual tool that will predict and explore the user’s interactions with the platform, to help understand the flow of someone’s interaction with product over a given time.


Why storyboards? Well, a storyboard forces the designer to think about the user flow, prioritize what is important, and allows a team to work together to create a very clear picture of what is being designed, and how a user will use it.

It also helps a designer put real people at the heart of the overall UX process. When dealing with data, research and analytics, it can be difficult to put a human face on a handful of numbers. However, storyboards help put the user first.

How to get started with a storyboard

Simply start with a pen and paper, and start mapping out the most simple interactions. You can then break up your story into individual moments, and decisions that the user will make.

If your mobile app development agency is building a mobile app to help consumers diagnose a sickness, the first step might be that consumer feeling sick and staying in bed all day. After you create those first interactions, start adding emotion into the story. How does the user feel when they find the app and create an account? Next, every step, or interaction, can become a frame, emphasizing every moment and the emotions that are felt at that point. At this point, you can start adding visuals to to bring the story to life.

After you have your first draft storyboard, start adding in images and graphics, or even just sketches. Pass this along to your team, and start collaborating on the story. Your UX company or mobile app design company may find interactions that were either missed, our thought of as less-important as it should be.

Your storyboard doesn’t have to be pixel perfect, it just has to tell the story of your user. Once you have the story complete, you will be much more prepared when putting together the wireframes and overall flow of the platform.

Looking for extra assistance with your user experience? Chat with the experts at Codal!

Utilizing Storyboards To Understand The Users World

Your Push Notifications Need to be Personalized

In the year to come, personalizing the experience for your users should be on the top of your priority list. More and more, mobile app development firms are understanding just how important personalization and customization really is. Consumers not only want, but they now expect the website’s their on to be personalized, with content they’re interested in, with their own data, etc.

But why push notifications?

The power of push notifications is quite large, according to Wigzo, push notifications can boost engagement by 88%. This statistic is for standard, unpersonalized notifications. Now, imagine about how much more engagement you can get if that message is personalized to the user.

Another reason for starting the personalization with push, is that most users will opt-in for push notifications. If users are opted-in, than it is a relatively easy way for you to reach your user whether they are using your app or not.

Another fun fact, is that Android users tend to engage with more push notifications than iOS smartphone users. Therefore, you should definitely utilizing companies that offer Android development services, and plan out some effective content notifications.

If you’re still unsure on whether or not to use and personalize push, I’m confident that any UX design company that you hire, will help you strategize this, especially if you utilize their UX research services. With research, you will have real data from real users, giving you data about exactly what they want.

The software development agencies that build the below app’s did something right; they have completely nailed personalizing their push notifications.


b1Pandora personalized their push notifications in a great way. The notifications are completely custom to the users in-app activity. Localytics reported that one of their most effective push notifications read “2015 is half over and you have already enjoyed 48 songs on Today’s Country Radio. Here’s to 48 more!”

Not only does is this message directly relative to the users activity while on the app, but it celebrates the users achievement (number of songs listened to on a certain radio station). It also gives the user a new goal, to listen to another 48 songs on that radio. The intention of this message is to make the user excited about their past activity, and encourage them to use the app more.

Good job Pandora! (Or to the UX company that helped them strategize this!)

Trip Advisor

b2TripAdvisor does personalized push notifications extremely well. Not only is this app your best friend while you’re traveling, but their mobile app design company had to have designed it where it is usable even when you’re not traveling. The app lets you know the great ratings of restaurants near you, no matter your location.

TripAdvisor’s mobile app will send you notification when prices are going up on a trip that you’ve had your eye on, and always recommends hotel rooms, flights, and things to do, based in your in-app activity. They also ensure that their personalized push notifications have a strong, actionable call-to-action.


b3MyFitnessPal is another business that does push notifications very well. Not only are they extremely personal, speaking straight to the user about their behavior on the app, but they are extremely relevant, timely, and actionable.

For an example, if a user logs meals every day but skips one, it will notify them to remind them to log that day’s meal. They also send notifications that are bold, but effective, like “Hmm. Seems like these reminders aren’t helpful. We’re going to turn them off.” To say the least, this is quite a bold statement, however, it intrigues and interests users since it is so different, creating more engagement.


Messages that are sent via push notification are much more effective and engaging than emails and even text messages with offers and promotions. Everyday, consumers receive a lot of emails with promo’s and offers that are not directly addressed to them. Personalizing push notifications and keeping the message relevant engage the user and keeps them coming back for more.
engages the user,

If your conversion rates, or your CTR is not improving, you should potentially consider investing a bit more time in redesigning your app, or simply consult a UX UI design agency to get professional advice.

Your Push Notifications Need to be Personalized

What You Need to Know About iOS 11

As a Chicago mobile app development company, it is absolutely crucial for us to stay on top of trends, including all types of software updates, whether it be iOS or Android.

Just this week, iOS 11 was launched to consumers. Everyone at Codal, all of the marketers, mobile app developers, and UX’ers are enjoying the new update so much that we decided to put together a guide for things that you need to know about the new interface.

UI Design Changes

u1While the UI design did not get a complete overhaul, many of the built-in mobile apps now use a heavy, larger font and have a different interface. The Camera, and Message apps are perfect examples of this new design change.

The Control Center (which is now customizable,) and the lock screen both both have some of the most significant changes yet. The Control Center now takes up the entire screen, which can be customized in your iPhones Settings.

Siri Gets Smarter

As an iOS development firm, offering custom software development services, artificial intelligence is always a hot topic. Siri just got smarter, which we are obviously excited about.

Wondering about the new things that Siri can do?

  • Siri can now translate English to other languages (Spanish, Italian, German, French, and Chinese)
  • She now will make smarter suggestions to you based on your browsing history and interests
  • Siri will now sound more human-like with a natural voice, more expressions and better pronunciation
  • She’s grown a love for music, you can even ask her “who is the drummer in this tune?”

Files, Files, Files

u2If you use your phone for business, which everyone typically does from time-to-time, this new feature will make your life a lot easier.

The Files app is supposed to mimic the MacBook’s “Finder” app. The Files app will be just like Finder, well-organized and searchable.

iOS app development companies are now able to integrate Files into the app’s they build, to that individual apps will be listed inside of Files; this makes it very easy to transfer doc’s between apps.

Other Awesome Features

Our team at Codal (Chicago mobile application design company), has compiled a list of some of our favorite new features.

  • Sending Money: Money can now be sent through iMessages, with a simple fingerprint initiation.
  • Indoor Mapping: Maps now has an “indoor” feature for certain places, like malls and airports.
  • One-Handed Keyboard: This feature allows the entire keyboard to one side of the screen, to make it easier for the user to type with only one hand.
  • QR Codes: Finally catching up to Android devices, the new iOS can now scan QR codes and will respond to the QR appropriately.
  • Apple Notes: You iPhone can now scan a document, and will even recognize handwriting on any document that is scanned.
What You Need to Know About iOS 11

3 Ways to Conduct User Research When You Can’t Speak to Users

Most digital agencies that offer UX UI research would probably agree that the core of UX is being able to talk to users, gather useful data, and apply that data to your design. Most UX research services will include user surveys, user interviews, and focus groups; it’s just part of the UX process for most user experience design, or mobile app design companies.

But without any users to speak to- how can you conduct true user research, and gather just as valuable data as if you were talking to a real user?

Emails and Support Tickets

UX companies strive to understand pain points for users. One way to understand major pain points of your customers is to dig through the support tickets, or emails that come through about the digital product.

Emails can be very rich with information that is coming directly from the users. If you find a pattern around users not being able to find a certain page or functionality on the website, it is obvious that this is a pain point that needs to be addressed.

Any user experience design agency should be able to sort through emails of support tickets to find the most problematic aspects of the website or application. This data can be heavily used to dictate the UX and UI design down the road.

Mobile App Reviews

Reading the reviews on a mobile app will also give you direct input from users about how they feel about the application. The App Store and Google Play are full of data that users are actually writing about how they feel using the app.

Many app reviews have both positive and negative feedback; both are useful for the overall design. Some things to look for when conducting research in an app store are:

–  Potential missing features
– Aspects of the app that are confusing to the user
– Are there bugs? Any performance issues?
– Did users know how to use it? Was a tutorial needed?

Reviews of Competitors

Any business is always trying to beat its competitors and launch the next life-changing feature. Every business also wants a lot of users on their app, and they want those users to love using their product. As a mobile app development company, we almost always do a competitive analysis during our UX UI research phase. By looking into competing apps, you can gather feedback based on their app review.

For example, if you are trying to launch a food-delivery application, look at what users have to say about GrubHub or Uber Eats. It’s also important to look at apps similar that have failed, and figure out what made the app fail. What made certain apps succeed? This can tell you a lot about how a user interacted with certain features, or certain design elements.

While there is never really a complete substitute for doing a user interview and speaking with an actual user, there is no good excuse for not gathering feedback from any users. These 3 simple tasks can give you a lot more insight than not doing any research at all.

A solid user experience design is always based on some type of data. UX is supposed to be data-driven design (or else it really is not UX!).

3 Ways to Conduct User Research When You Can’t Speak to Users